Negotiation Skills (LMF160)

Negotiation Skills (LMF160)

LocationJan to MarApr to JunJul to SepOct to Dec
SingaporeTBA16 MayTBATBAEnrol Now

Learning Objective

  • Developing an understanding of the key elements and different types of negotiation and how they can be incorporated into a workplace environment.  Understanding different negotiation styles and characteristics and how to move forward with each.
Course Duration
1 Days
Target Audience
General
Course Outline
This is a highly participative and interactive workshop. Several self-assessment instruments are used to help in the identification and learning process. Participants will also have the opportunity to work in teams and groups on several case studies and then meet together in plenary for group discussion, sharing and learning.
  • Defining negotiations
  • Examining the different types of negotiation
  • The ten characteristics of a successful negotiator
  • Demonstrating assertive versus aggressive behaviour
  • Understanding personality difference through MBTI
  • The value of demonstrating emotional intelligence
  • Six key components of influencing others
  • Examining the three negotiation styles and characteristics and how to interact with each
  • Strategies for moving forward
  • Developing a negotiation action plan
    • Develop strategies and tactics
      • Facts and assumptions
      • Various strategies and tactics
      • The choice of strategy
    • Discussion
      • The essence of negotiation
      • Opening
      • The positions of departures
      • Zone of agreement and discussion points
    • Communication
      • Establish trust
      • Language verbal / nonverbal
      • The attitude / influence
    • Environmental factors
      • Proposals and haggling
      • Realism
      • Make the right concessions
      • Tactics and roles
      • Techniques at the table
    Supplement Material
    A student manual is available for the learner to follow during the instructor’s presentation.
    Benefits to the participants
    Throughout the activities, the learners will be able to look at various topics related to negotiation and acquire the skills to negotiate with stakeholders.
    Course Evaluation
    A course evaluation will be completed by the learners once the course is finished.

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