Performance Management (LMF170)

Performance Management (LMF170)

LocationJan to MarApr to JunJul to SepOct to Dec
SingaporeTBA17 to 18 MayTBATBAEnrol Now

Learning Objective

  • How to develop a systematic, data oriented approach to managing people at work that relies on positive reinforcement as the major way to maximizing performance.
  • Identifying essential job functions relevant to the mission, vision and values of the organization and developing realistic and appropriate performance standards.
Course Duration
2 Days
Target Audience
General (Participants should have some supervisory or mid-management experience.)
Course Outline
This active, highly interactive program that addresses the following through structured exercises, group discussion and positive feedback.
  • What is performance management
  • Organizational/employee value of performance management
  • Adding value to the organization
  • Behaviour versus results
  • The ABD model of behaviour change
  • The basic reasons why people do not do what we want them to do
  • Increasing the frequency of positive behaviour through positive reinforcement
  • Developing ongoing and key commitments
  • Guidelines for giving constructive feedback
  • Preparing the performance planning and reporting document
  • Delivering the performance evaluation
  • Opening the lines of communication
  • Guidelines for correcting unwanted behaviour
  • Supplement Material
    A student manual is available for the learner to follow during the instructor’s presentation.
    Benefits to the participants
    Throughout the activities, the learners will look at different elements of performance management and its importance to the organization.
    Course Evaluation
    A course evaluation will be completed by the learners once the course is finished.

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