Simplify Your Customer Journey
Customers prefer simplicity in their journey, minimizing the need to make complex decision to achieve their goals. To stay competitive in this fast pace digital economy, businesses are expected to innovate and disrupt incumbent buying processes by making engagement and transaction with customers as straightforward as possible. Simplicity will also provide businesses with the agility to adapt to the uncertainty of current times.
Simplify Your Customer Journey
$12.00
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Description
Course Information
- Duration: 90 Minutes
- Certification: Participants will be awarded a Certificate of Completion upon completing the course
- Who Should Attend: Anyone interested in acquiring the essential knowledge on how to simplify a customer’s journey and achieving Service Excellence
Course Objective
Acquiring essential knowledge on how to design and simplify your Customer Journey to achieve service excellence.
Topics Covered
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Simplifying Your Customer Journey involves rigorous usage of real-time case studies, and group discussion
Additional information
Mode of Delivery | Online via Zoom, Onsite. In-Classroom |
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Date | 5 Apr 2023 (Wed) |
Time | 12:30am to 2:00am (Singapore Time), 12:30pm to 2:00pm (Singapore Time), 7:00pm to 8:30pm (Singapore Time), 8:30am to 10:00am (Singapore Time) |
What You Can Expect
![]() Technology-Based Training |
![]() Open-Source Tools |
![]() 80% Hands-On Exercises / 20% Theory |
![]() Designed by Industry Leaders and Subject-Matter Experts |
![]() Progressive Learning |
![]() Highly interactive, supportive and encouraging |
![]() Be recognized as a CASUGOL Certified Professional |
What Learners Say
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Chat with an Education Officer