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Professional Development

Suitable for Everyone

80% Real-Case Discussion / 20% Theory

Designed by Industry Leaders and Subject-Matter Experts

Progressive Learning

Highly interactive, supportive and encouraging

Be awarded with a CASUGOL Certified of Completion

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Simplifying Your Customer Journey

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SKU: N/A Categories: Short Courses, Executive Workshop, Digital Transformation / Technologies

Description

What Participants Say

CASUGOL

4.9

Павло Криндач

Great courses giving the most important material

Volodia Motyka

Briefly - great teacher, great course. That was a fun and interesting experience!

Ярослав Степаняк

Very grateful to Dwayne and the team for providing us with an opportunity to learn new interesting stuff at a difficult time like this☺️ Best wishes from Ukraine!

Настя Личак

eko budiharjo

Ahmad Mohd

Michael Tkachenko

The experience is good as the trainer is highly engaging and willing to attend to student who is in need of help when face with challenges to proceed with the exercises.

edward koh

Orphée Dita-Ntsiona (CG)

Thank you very much Dwayne for the interesting knowledge sharing during the 4-day Data Governance training.

Mad Yani

This is my first experience attending Data Governance related courses. Found it informative. Have lots of actual example in getting started with DG and up to implementing the DG. The course material is very straight forward and the delivery of the course do full filled my learning objective.

Faroza binti Mohamed Sohor

Irfan Azhari Mohd Salleh

recommended course for digital transformation

jodhi caster

good session

Ee Seng Teo

Nath Esan

Jia Wei

Zhi Yu Lim

Teo Chun Hau

BIBIANA PEREZ RIOS CORDOBA

FABIAN GAEL ARIAS JIMENEZ

The trainers are well prepared, they try to give you the information in a simple way to be able to understand all the topics, and if you don't understand something they spend their time until you can solve your doubts

JONATHAN DOMINGUEZ PATIÑO

Los cursos impartidos son accesibles en cuanto a tiempo y dinero. Los profesores claramente son unos profesionales en su área, tienen mucha paciencia y nos apoyan en cuanto surge una duda, sin importar la hora en la que preguntas. Cuentan con los recursos necesarios para poder impartir cualquier tipo de curso relacionado con la programación. Los recomiendo...

MISAEL RESENDIZ JUAREZ

Uriel M.

LUIS ALBERTO VARGAS AGUILAR

You will learn on Digital Transformation

Dr. Sri Ganesh Michiel

very interesting and educational.

mohd rezal zakaria

Trainer is very knowledgeable and the course is very relevant to real world applications

Timothy Wong

Excellent knowledge of trainer, simplicity of presentation and very very engaging course.

Nilotpal Ganguly

Great and simple course contents

Prachur Shukla

Course is well structured and very informative

Ali Al-Ansari

Well done indeed

Waleed Tamimi

Mohammed Juma

Mb Reddy

W Yeo

This 4-day course has been tremendously helpful and insightful. I started from near zero knowledge but with my lecturer, Mr Dwayne Ong's patience and ability to make me comfortable, I have come to appreciate Python programming and its capabilities. I look forward to learning more through practice in future with Casugol's help.

Daniel Goh

Ashraf Husseini

Kim Guan Goh

Course is well structured with wonderful insights from both trainers and international participants

Ally Allie

ADZHAR BIN KAMALUDIN

I thoroughly enjoyed the workshop and likely to attend more courses in the future.

shai omarali

wylie vv

Lim Weihan

Dihui Toh

Learned a lot from the course and it is enjoyable.

Ridzuan Abd Rahim

This is a God-sent Data Science course provider. Dwayne has been very accommodating and very professional. I will definitely continue my Data Science journey with Casugol.

Ahmed Salleh Mohamed Bashar

Mun Yin Ting

Excellent course by Dwayne. Very professional, collaborative and spot on pace and contents. Kudos to Dwayne and CASUGOL team. Looking forward for other upcoming courses.

Saiful Rizal Alias

Lots of information and inout during training

Mohd Al Iman Zakaria

Zaim Arif

Very interactive training. Very helpful

ariza husof

Professional training with good content

Michael Goh

Huimin Tan

Mr. Dwanye is very friendly and encourages the participants to actively participate in the course. He's very knowledgeable and was able to answer any questions that were posed by the class. He also took his time to explain concepts that were foreign to the class. Would definitely recommend to individuals who would like to expand their scope of skills in python.

Selina Lim

Great course! Great trainer (Dwayne)! I learned a lot of stuff which is very useful at work. Dwayne made the sessions very engaging which kept me more interested! Great Job!

Raymond Flores

QIU YING NG

kamal ahmat

Yvonne Koh

Learned a lot from the course. Thanks so much to our trainer Dwayne for always checking with us if we really understand and also patiently answering our questions 🙂

natalie tee

Mr Dwayne is Great Passionate Speaker! Excellent

Sylvian Shooi Yang Hwa

Justin Tang

Great training by Dwayne! He made all the participants feel at ease and comfortable to share their views and opinions. Syllabus covered was also very relevant and up to date with the latest technology trends. Kudos to the CASUGOL team for great delivery!

Muhammad Asyraf Mohammad Naim

Dwayne is an expert in Digital Transformation and all the knowledge shared is very helpful for me to implement at my organisation.

Amalina Hashim

BoonTeong Teo

Attended a course with Casugol, and Dwayne is great at explaining, plus, he is patient with the explanations.

Elle Low

nurul atika

Amin Qim

It's really worth it to attend Data Analytics Essential course. So many things I've learned. Really useful for my work

Nuraina Fatimah

I learned a lot from the course, especially on the Digital Transformation Framework, which helped to focus on what needs to be prepared and managed to implementing a successful digital transformation within organizations.

Jimmy Gani

From the 3 courses i attended so far, I find them to be very engaging and informative. Highly recommend.

Chan Darryl

I gain great understanding on how to be a digital transformation professional and doing it step by step.

Triharto Bintana

Mandeep Chahal (M20AIE248)

We had an in-depth training session by our trainer (Mr Dyawne Ong) on Digital Transformation Framework. Excellent training material, communication and analysis delivered throughout the 3 days training period.

Yatie Lim

MSaiful

Excellent....

Hilmi Mohd

I would like to share knowledge gain from this session to others due to tremendously facts and objective

norsila misman

The training course is helpful for my job

Soohoo kinhoon

Enjoyable training experiences

Bahrain Suffian

Excellent.

fisal ebrahim

Great session ! Full of knowledge.

jefiena

Fun way in gain knowledge

Eddy Matin

Experienced trainer and capable to provide consultation during training services

Raziz Rashid

kamarun nizam

Interactive and lively session

Dr.Sharoul_TDA

Anisah Seleman

Well-organized and interactive training

Syazwan Neamat

Raymond Eng

Good training. Good trainer. Good content. Good interaction

Zulkifli Zainol

Very informative and engaging training sessions provided

Darren Kong

Casugol delivers top quality python courses which are for all levels, and they are willing to go the extra mile to help individual candidates in their learning journey. Highly recommended !!!

RO HAN

Took the training Python Programming Essentials and learned a lot from it..

Carmen Marie Vergel De Dios (Meng)

Eric Foo

Thank you for the great experience and instruction during the course.

Jeremy Ong

haniiza Roslan

maziah mahmod

Excellence

Muhamad Hairy Rejap

Very good training and will recommend to my management and colleagues to attend this training

Jaini Bin Saleh

Great sharing on Digital Transformation Courses.

Shahril Mohd Salleh

Kate Becca

Linh Nguyen

Khóa học chuyên nghiệp và chất lượng. Là đơn vị uy tín cho bất kỳ ai muốn trở thành chuyên gia Chuyển đổi số!

Long Trần

yoges subra

Thanks Dwayne for the good training on overall Data Transformation

Cf Mah

Dani Pradana

Materinya lengkap dan berkualitas. Cara pegajaran baik sehingga mudah dimengerti

dul tawwab

The Future Tech: Women in Tech 2021 was a great conference that showcased numerous women making waves within the tech industry throughout the world. I really enjoyed this event.

Renita Rhodes

Mohsen Marjani

Thulasyammal Ramiah Pillai

The training is clearly defined, organized, easy to follow, and relevant to me and I am sure that the training experience will be useful in my job.Mr Dwayne Ong is an expert, he is very ready in training and of course provides individual assistance when needed.I'm excited to be part of the training at Casugol 🙂

Dadan Abdullah

In Casugol I had a comfortable learning experience, even though the class was online but I still got detailed programming techniques, communicative and comfortable learning . thank you casugol

Mina Ismu Rahayu

I Attended Advanced Python Programming Professional course, it well covered of theories and technical skills, and plus point is course instructor very kind in giving essential information and his experience, he'd demostrated and explained to us in ML Logistic Regression as an extra before the training ending. I gains a lot! thanks!

Samson Teo

It is a good course to gain a good understanding of what is machine learning. Although rather technical, course instructor was able to simplify the concepts for the participants to understand. Also reasonably priced.

Ah Kau Lim

I have had some very interesting experiences with Casugol and in particular the presentation sessions with Dwayne Ong, the CEO of Casugol. His session with Taylors University students had been very refreshing from the viewpoint of sharing industry knowledge and enlightening students and exposing them to experiences that they may not get from a classroom setting. Dwayne Ong has been an avid knowledge sharing expert in all his sessions. I would certainly recommend all educational institutions to seek the expert guidance of one of our most cherished exponent of Digital Transformation and advocate of knowledge for everyone. Good thing about the certifications, it never expires.

Azween Abdullah

I attended the online conference today. I came to know this conference from Mr. Jovan Hutton Pulitzer's Telegram. Not only Jovan but also other speakers were so inspiring.(by Maeko Ushiro)

kagechiyo09

This WIT conference was very professional and well put together! I enjoyed being a part of this and would recommend attendance for this to anyone in this industry to both learn and provide assistance with higher education..

Michelle Moore

Future Tech: Women in Tech 2021 was an excellent virtual event that brought professional speakers from all around the world. Casugol created a platform to showcase the women talents and skills in STEM that many have benefitted. Well Done!!

kavitha muthy

WeiWei Goh

seongryeong kim

Juan Carlos Ascanio

Kunal Thakkar

Glad that I have attended Dwayne class on Python. Great delivery of course content. Clear, systematic approach to deliver the online course.

Jason Hee

Karthik P

Python Programming Essentials training was good. Well balance content with the right amount of essential details and plenty of hands-on activities to grasp the essential concept.

Luis

Yukiyama Natsuki

Marc Cheng

Faizal M. Ali

miszz ainur

Dwayne is a very good and patient instructor. You will not regret taking up his course. Course content is definitely good and he carries out the lessons conducively. Thumb up to Casugol!

mm curtain

Dwayne was very attentive to the needs of the speakers running up to the seminar, so there was a level of comfort about everything working as intended. It must have been a huge challenge to bring together a diverse range of speakers on different topics and he did this very well. He also facilitated the sessions very well. Thank you Dwane!

Allyn Radford

It was a very insightful presentation. I look forward to join your next sharing session!

Phirriyalatha

Prof Giuseppe

Thank you for the invitation to be one of the speakers for Breakfast: Upgrade! Its a privilege to share about ASEAN Business Youth Association to the youths. Overall, great initiative by Casugol where people can learn from professionals and experts - I had a great time learning from other speakers as well.

Veronica Faith

Incredible team in CASUGOL. Very interesting talk today in the Breakfast Upgrade!!!

Raúl Trejos Espinosa

Jolene Yeo

It has been good 2.5 days experience with Dwayne. The cases brought up were valid and up to date as in the market. I would like to here more on the upcoming event especially on the sharing sessions as well networking. Thank you.

RONIN Thunder

The CDTP course with Casugol was an enriching experience- Dwayne Ong was sharing a lot of real time case studies for us to understand the fundamentals of Digital Transformation. I would rate this as one of the best courses for people looking to gain an overall understanding of Digital Transformation

Senthil P

Dr. Sundar Thiagarajan, Ph.D.

Had a great time learning python coding. Looking forward to my python journey in data science! Thanks Dwayne!

cheerful Wah

Very professional and knowledgeable trainer! Thanks Dwayne! for sharing your personal industry experience in addition to the theoretical aspect of Digital Transformation!

Ray

This is a strategy course. I believe many of my scientist colleagues are not really aware of it before hand.However, the contents of the course is very much in sharing of experiences through guided syllabus, and not dwell too deep into technical know how or business approaches.I feel the course is suitable for attendees who would like to have a good understanding on Digital Transformation.

TP.NgaiYeen Chong

Ramana Raju Pericherla

Gina Lim

Juncheng Yang

Cindy Nguyen

superb conference! I must share this with my networks.

Solomon Chinaza

Alan Lim

Keep up the good work Dwayne. To attract more participants, come up with latest ideas/topics. Thank you.

Rajale abdul raheman

Jessica Leong

Lois Toh

The course was conducted effectively. Great to know that attendees can attend future runs of the course for free.

Swee Chee Teo

Course Information

Duration: 1 Hours
Certification: Participants will be awarded a Certificate of Completion upon completing the course
Who Should Attend: Anyone interested in acquiring the essential knowledge to understanding a customer’s journey and achieving Service Excellence

Course Objective

Acquiring essential knowledge on how to design and simplify your Customer Journey.

Topics Covered

Understanding the Modern Consumer
Business Challenges in Serving the Modern Consumer
Defining a Customer Journey

Key Steps to Simplifying a Customer Journey
Focus on the Customer Experience
Prioritizing Simplicity and Remaining Flexible

Simplifying Your Customer Journey involves rigorous usage of real-time case studies, and group discussion

International Certification Body
Presence in 38 Countries
Developed by Industry Experts
More than 37,000 professionals passed through our education system
Flexible program design for all individuals
Learn from internationally renowned leading industry experts, academics, and researchers
Support for participants during and after training
Enhance competency of workforce and improve individual career prospect
Customization of programs for specific industry, organization, government agencies, statutory boards
Learn in a highly interactive, supportive and encouraging environment
Regular invitation to attend courses / workshops / seminars / events at complimentary rate

Certificate Verification

All certificates issued by CASUGOL are to individuals who have successfully completed CASUGOL Certification Programs / Executive Workshops and have fulfilled all requirements by demonstrating proficiency in applying the knowledge and skills acquired.

Click below to verify certificate

Why CASUGOL

Customization of Programs for specific industry, organisation, government agencies, statutory boards.

Flexible programmes designed to cater to the individual needs of participants, whether for professional upskilling, or for general interest.

Benefit from contribution from leading Industry Experts, Academics, and Researchers from across the world.

Opportunities for employers to develop their workforce and for individuals to enhance their career.

Dynamic learning environment that providing participants with professional networking opportunity.

Online support for participants after the training.

Need more information?

Let us help if you are planning to advance your career and further your education. Request for more information.

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KEY BENEFITS

Simplifying Your Customer Journey

Description

What Participants Say

Course Information

Course Objective

Topics Covered

Certificate Verification

Related products

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Customer Behavioural Analytics

Why CASUGOL

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