Simplify Your Customer Journey

Simplify Your Customer Journey



Customers prefer simplicity in their journey, minimizing the need to make complex decision to achieve their goals. To stay competitive in this fast pace digital economy, businesses are expected to innovate and disrupt incumbent buying processes by making engagement and transaction with customers as straightforward as possible. Simplicity will also provide businesses with the agility to adapt to the uncertainty of current times.





Simplify Your Customer Journey

$8.00

Course Fee is in Singapore Dollars (SGD)

Have a question about the course?
Chat with an Education Officer or Email: hello@casugol.com

Select Your Preferred Batch Below:
Convert time your local time zone

SKU: N/A Category:

Description

Course Information
  • Duration: 90 Minutes

  • Certification: Participants will be awarded a Certificate of Completion upon completing the course

  • Who Should Attend: Anyone interested in acquiring the essential knowledge on how to simplify a customer’s journey and achieving Service Excellence

Course Objective

Acquiring essential knowledge on how to design and simplify your Customer Journey to achieve service excellence.

Topics Covered
  • Understanding the Modern Consumer
  • Business Challenges in Serving the Modern Consumer
  • Defining a Customer Journey
  • Key Steps to Simplifying a Customer Journey
  • Focus on the Customer Experience
  • Prioritizing Simplicity and Remaining Flexible


Simplifying Your Customer Journey involves rigorous usage of real-time case studies, and group discussion


Individual or Self-Sponsored Learners

  • STEP ONE: Select your preferred batch / category above

  • STEP TWO: Click on Add to Cart

  • STEP THREE: In the pop-up page, click on View Cart

  • STEP FOUR: In the Cart page, click on Proceed to Checkout

  • STEP FIVE: In the Checkout page, complete the Billing Details and click on Place Order


For corporate-sponsored participants, batch registration, or any questions on the course
Chat with an Education Officer

Certificate Verification

All certificates issued by CASUGOL are to individuals who have successfully completed CASUGOL Certification Programs / Executive Workshops and have fulfilled all requirements by demonstrating proficiency in applying the knowledge and skills acquired.

Click below to verify certificate






What You Can Expect




Technology-Based Training



Open-Source Tools



80% Hands-On Exercises / 20% Theory



Designed by Industry Leaders and Subject-Matter Experts



Progressive Learning



Highly interactive, supportive and encouraging



Be recognized as a CASUGOL Certified Professional



What Learners Say

Nandito Tan
Nandito Tan
Its very informative and detailed
Veron Vernando
Veron Vernando
Pelatihan yang menarik dalam mempelajari design thingking profesional
raja doly sirait
raja doly sirait
its a fun class and fun teaching skill from the presenter
Nico Tivano
Nico Tivano
Pengajar nya sangat menyenangkan
hamzah alfitrah
hamzah alfitrah
Frankie
Frankie
Nithish Rao Sivakumar
Nithish Rao Sivakumar
ramachandran R
ramachandran R
Madhumithra Ramesh
Madhumithra Ramesh
Got an hands on experience in digital transformation especially on new trending and revolutionary technologies like AI,ML,Cyber security, IOT, Big data analytics, etc...
ajith v
ajith v
nice experience and learned a more detailed knowledge
18 udhay babu 4304
18 udhay babu 4304
Great place to learn
Siva Ram
Siva Ram
Aathisankar V
Aathisankar V
I learnt Digital transformation course which is very iseful
Google User
Google User
PRASATH RAJARAMAN
PRASATH RAJARAMAN
Nice session and very interactive staff
SARAVANA KUMAR
SARAVANA KUMAR
Thanga Tamil Amudhan
Thanga Tamil Amudhan
Prince R
Prince R
Ashoka Ganesan
Ashoka Ganesan
Gopinath Ariputheran
Gopinath Ariputheran
HARISH P
HARISH P
The course was good and helpful
Sivakumar B
Sivakumar B
js_loader





Have a question about the course?
Chat with an Education Officer