To Stay Competitive, Focus on What Your Customers Want

To stay competitive in today’s dynamic business landscape, it is crucial to prioritize and focus on what your customers want. This short but powerful mantra underscores the importance of customer-centricity in driving success. By understanding and meeting the needs, preferences, and expectations of your customers, you can build strong and lasting relationships, foster loyalty, and differentiate your business from competitors.

To Stay Competitive, Focus on What Your Customers Want

$8.00

Course Fee is in Singapore Dollars (SGD)

Have a question about the course?
Chat with an Education Officer or Email: hello@casugol.com

Select Your Preferred Batch Below:
Convert time your local time zone

Mode of Delivery

Date

Time / Duration

Clear

SKU: N/A Category: Short Courses Tags: artificial intelligence, data analytics, digital transformation, executive, leadership

Description

Duration: 90 Minutes
Certification: Participants will receive a Certificate of Completion upon successfully completing the course
Who Should Attend: Anyone interested in To Stay Competitive, Focus on What Your Customers Want.

Course Objective

Develop a customer-centric mindset and recognize the significance of prioritizing customer wants and needs for long-term business success..

Utilize data analytics and customer insights to inform strategic decision-making processes, identifying trends and anticipating customer needs..

Pre-Requisite

No pre-requisite. To Stay Competitive, Focus on What Your Customers Want is suitable for everyone.

Examination

No Examination

Course Outline

Topics Covered

Adopting a Customer-centric Approach to Business
Strategies to Gain a Deep Understanding of Customer Preference
Building Strong and Lasting Relationships with Customers
Identifying Marketing Differentiation for Your Company
Active Listening to Customer Feedback
Need of Agility to Adaptability in Responding to Change
Data-Driven Decision Making
Instilling a Customer-Centric Mindset Across Organizations

To Stay Competitive, Focus on What Your Customers Want involves rigorous usage of real-time case studies, hands-on exercises and group discussion

Individual or Self-Sponsored Learners

STEP ONE: Select your preferred batch / category above

STEP TWO: Click on Add to Cart

STEP THREE: In the pop-up page, click on View Cart

STEP FOUR: In the Cart page, click on Proceed to Checkout

STEP FIVE: In the Checkout page, complete the Billing Details and click on Place Order

For corporate-sponsored participants, batch registration, or any questions on the course
Chat with an Education Officer

Certificate Verification

All certificates issued by CASUGOL are to individuals who have successfully completed CASUGOL Certification Programs / Executive Workshops and have fulfilled all requirements by demonstrating proficiency in applying the knowledge and skills acquired.

Click below to verify certificate

What You Can Expect

Technology-Based Training

Open-Source Tools

80% Hands-On Exercises / 20% Theory

Designed by Industry Leaders and Subject-Matter Experts

Progressive Learning

Highly interactive, supportive and encouraging

Be recognized as a CASUGOL Certified Professional

What Learners Say

CASUGOL

4.9

Training delivery was amazing. Complicated and technical concepts were distilled and made simple for participants to easily understand and relate to.Highly recommended for professionals who wants to upskill and bring better value to their respective organizations.

francis nepomuceno

Nandito Tan

Its very informative and detailed

Veron Vernando

Pelatihan yang menarik dalam mempelajari design thingking profesional

raja doly sirait

its a fun class and fun teaching skill from the presenter

Nico Tivano

Pengajar nya sangat menyenangkan

hamzah alfitrah

Frankie

Nithish Rao Sivakumar

ramachandran R

Madhumithra Ramesh

Got an hands on experience in digital transformation especially on new trending and revolutionary technologies like AI,ML,Cyber security, IOT, Big data analytics, etc...

ajith v

nice experience and learned a more detailed knowledge

18 udhay babu 4304

Great place to learn

Siva Ram

Aathisankar V

I learnt Digital transformation course which is very iseful

Google User

PRASATH RAJARAMAN

Nice session and very interactive staff

SARAVANA KUMAR

Thanga Tamil Amudhan

Prince R

Ashoka Ganesan

Gopinath Ariputheran

HARISH P

Is the course right for me?

Let our learners share their experience with you

We want to make sure you feel great about starting your learning journey with us.
Chat with an Education Officer