Certified AI-Digital Process Manager (CDPM)

Fee is in Singapore Dollars (SGD)

Mode of Delivery

Batch

Time / Duration

Course Material

Clear

For Corporate / Batch Enrolment or Course Customization

An Advisor is available at WhatsApp. You can also email us at hello@casugol.com

Excellent

CASUGOL4.9

Camille Gaudi

Very relevant and collaborative training. The instructor is very attentive to the participant's needs and answers all their queries.Casugol offers not only workshops,but a chance to get to know other people in the industry and allows you to build a network and belong to a digital community.It is a pleasure to be part of this community. More power to Casugol Team!

Mark Joseph Zabala

The SDTL course was concise, well‑organized, and highly practical. The templates and frameworks were straightforward yet impressively precise, making the concepts easy to understand and apply in real-world situations. It was also very helpful in strengthening a leader’s perspective on Digital Transformation. Overall, the program delivered strong value and offered an excellent balance of clarity, depth, and practicality.

koen de wit

I wanted to expand my horizon and open myself to a new way of thinking about digital transformation. It certainly more than overdelivered

David Mould

Peesa Choomsawasdi

Enjoyed the class, insightful and pragmatic.

Ahmad Tariq Ahmad Ziyad

Thanks Dwayne for teaching us the CASUGOL Digital Transformation Framework. After the class, it makes me can't wait to start to many potential area of improvements in my company internally and externally on our Digital Transformation journey

Kuchai

Very exciting course to be joined by others in AI era.

Joel Sebastian

Marshall Tommie Lajawai

Great training experience!

Auriel Anthony

Thank you CASUGOL for coming all the way to Sabah, East Malaysia at Sabah Credit Corporation. Had amazing digital transformation training with CASUGOL!

cordon scc

great learning experience and learn more about digital transformation. Also great speaker

Jeamron Arat

Attended CASUGOL's CDTP training and learned a lot about the Digital Transformation framework and core principles which can be applied on the job. Plenty of real-world examples and active discussion during the trainings.

Kira Chan

toni gasang

Innocelzever Abdon

I've enjoyed the whole 2-day training as Dwayne kept it light and fun while being an educator at the same time, it made my experience memorable and informative

Japhet Moraleja

Ian Curt Sarmiento

Great way of sharing expertise and knowledge in small steps but big meaning change.

Patricia Caldito-Lim

Casugol provides a better understanding on how to leverage well on Artificial Intelligence. I've a learned a lot on a 1-day session. Thank you!

Kavilashini Alagenthran

Tiwi Harefa

Raihan Muhammad Iqbal

vira agatha

It was really fun to follow the casugol training, the lessons were easy to understand

Hanna Yunita

Nurianda Wulandari

Terimakasih untuk pembelajarannya selama ini, semoga ilmu yang di berikan bermanfaat bagi semua org

Liza Sinaga

ryanlau terate22

Anita Romauli Simamora

During this training, I gained a lot of valuable experience, both in terms of knowledge, skills, and work attitudes. The material presented is very relevant to the needs of the world of work, and is presented in an interactive and easy-to-understand manner.

Wahyu Syaputra

Saya sangat senang mengikuti materi pembelajaran seminar ini

Ecah Herlina

The class is very good

vioretta angela

stephanie

so fun experience! thanks to mr. Dwayne

Elvis

Victor Octarino

Valent G

Glae Disya

Nice place to learn

Nsalim batam

Myoui Aldo Cho

Sundi Centuria

Andira Nasaruddin

Aurell

Putri Mayang

The class was very enjoyable and the material was meaningful

Reza Seri Rahayu Saputri

Febby aulya putri

Good Job

Amaliyaa Nur

good experience

Tania Ridha

Erin Kristina

Joining Casugol was one of the best decisions in my personal and professional development journey.

In an era defined by AI and digital intelligence, the Certified AI-Digital Process Manager elevates business processes to strategic precision. Professionals learn to design, govern, and optimise end-to-end workflows, embedding automation, AI insights, and compliance.

Bridging strategy and execution, this elite role ensures transformation is efficient, resilient, and enduring—delivering measurable impact and sustainable value at scale.

Duration: 16-Hours

Certification: Participants will receive a Certificate of Competency upon completing the course and passing the examination

Lead End-to-end Digital Processes
Embed AI insights and Automation
Streamline Workflows for Efficiency, Compliance, and Risk Mitigation
Build Sustainable and Scalable Business Processes
Connect Organisational Vision to Practical, Measurable Outcomes
International Certification

Pre-requisite

No pre-requisite. Suitable for everyone with and without prior technology experience.

Who Should Attend

Business & Operations Leaders, Digital Transformation Managers, Process Owners & Excellence Teams, AI & Automation Program Leads, IT & Enterprise Architects, Project & Program Management Office (PMO) Leaders, Compliance, Risk & Governance Officers, Business Analysts & Strategy Consultants, HR & Talent Managers, Operations Excellence & Lean Six Sigma Practitioners, and anyone interested in AI-Digital Process Management

Course Objective

Equip professionals to design, govern, and optimise AI-driven digital business processes.

Acquire advanced knowledge on how to bridge strategy and execution to deliver sustainable, high-impact transformation.

Module 1 - Introduction to Foundations of AI-Digital Processes

AI-Enabled Processes as Strategic Assets

The Evolution of Workflows

Processes as the Backbone of Transformation

Digital Process Excellence

Avoiding Pitfalls & Measuring Impact

Module 2 - Process Thinking & Executive Leadership

Seeing the Enterprise as End-to-end value flows

Designing Processes for Customers and Stakeholders

Establishing Accountability Through Ownership Frameworks

Identifying Friction, Delays, and Operational Bottlenecks

Mapping Critical Decision Points and Handoffs

Cultivating a Leadership Mindset for Digital Excellence

Aligning Process Strategy with Corporate Vision

Module 3 - Process Discovery & Strategic Documentation

Process Discovery Through Interviews and Observation

Capturing As-Is Workflows and Identifying Inefficiencies

Elegant and Simplified Process Mapping

Defining Roles, Responsibilities, and Seamless Handoffs

Mapping Data Flows, Inputs, and Outputs with Precision

Spotting Opportunities for Digitalisation and AI-Enablement

Validating Processes with Stakeholders for Strategic Alignment

Module 4 - Digital Process Design & Redesign

Designing Processes with a Digital-First, Future-Ready Mindset

Streamline Operations Using Real-time Insights from Digital Twin Simulations

Architecting Workflows for Speed, Scalability, and Resilience

Leverage Digital Twins to Simulate AI-driven Decisions and Scenarios

Designing for Exceptional Customer and Employee Experiences

Future-Proofing Processes for AI, Automation, and Digital Twin Integration

Use Digital Twin Simulations to Align, Validate, and Gain buy-in Across Teams.

Module 5 - AI & Intelligent Process Automation

RPA, AI-Driven Workflows, and Intelligent Automation

Identifying Automation Opportunities

Embedding AI in Decision-Making

Human-in-the-Loop Design & Ethical Oversight

Risk Management in AI-Enabled Processes

Measuring Impact & Scaling Automation

Module 6 - Digital Tools & Executive Platforms

Leveraging Low-code/no-code Platforms for Workflow Design

Extracting Insights Through Process Mining and Analytics

Integrating Systems Seamlessly via APIs and Enterprise Architecture

Selecting Tools that Align with Strategic Business Needs

Governing Data Flows and Ensuring Interoperability

Avoiding Pitfalls of Tool-led, Technology-first Transformation

Building a Sustainable, Enterprise-class Digital Process Ecosystem

Module 7 - Governance, Risk & Compliance Excellence

Elevating Process Governance as a Strategic Quality Discipline

Designing Controls for Operational Integrity and Audit Readiness

Aligning Digital Transformation Initiatives to Regulatory and Enterprise Standards

Safeguarding Data Privacy and Cybersecurity

Continuous Quality Monitoring and Improvement

Module 8 - Introduction to Change Management and Performance Mastery

Understanding Behavioural Barriers to Digital Adoption

Engaging Stakeholders with Elegance and Influence

Designing Training and Capability-building for Excellence

Measuring Adoption, Usage, and Transformation Impact

Defining KPIs to Quantify Process Performance and Success

Translating Process Performance into Business value

Module 9 - CASUGOL Method™ for Digital Transformation

Introducing the CASUGOL Method™ for Digital Transformation

Aligning Process Redesign with Organisational Vision and Outcomes

Using the CASUGOL Lens to Identify High-impact Initiatives

Sustaining adoption and Scale Through CASUGOL Principles

This course involves extensive practical/hands-on exercises, rigorous usage of real-time case studies, role-playing and group discussion

Examination

Upon completion of the course, participants are required to attempt an examination. This exam tests a candidate’s knowledge and skills related to Digital Transformation, based on the syllabus covered.

Participants are expected to score a minimum of 70% to pass the examination

International Certification Body with over 120,000 Learners worldwide
Global Recognition
Developed Based on the Latest Industry Trends and Best Practices
Gain Access to Real-World Insights From Experts
Apply Your Learning Through Assigned Projects
80% Hands-On / 20% Theory

Add Value to your prolific portfolio a Certificate of Competency from CASUGOL.

All certificates issued by CASUGOL are to individuals who have successfully completed CASUGOL Certification Programs / Executive Workshops and have fulfilled all requirements by demonstrating proficiency in applying the knowledge and skills acquired.

Click Here to Verify Certificate

Enrolment Process

How do I enrol to the program?

Each course / event has its own set of pre-requisite. Kindly review the Pre-requisites prior to enrolment.

To enrol, you’ll need to Select Your Preferred Batch Above, Add to Cart and Check Out.

For corporate, batch enrolment or any specific requirements, do Chat with our Education Officer or Email: hello@casugol.com.

When should payment be made?

Payment is due immediately upon checkout or upon receipt of the invoice. We accept payment by bank wire transfer, or credit card (Visa, MasterCard).

When will my enrolment be confirmed?

Enrolment is confirmed only when payment is made and cleared usually within 1 to 3 working days.

You can Chat with our Education Officer or Email: hello@casugol.com us to check your enrolment status.

When will I receive the Course Administrative Instructions?

Approximately one weeks prior to the start of the course / event, you will receive an email containing preliminary information and instructions where you can access a detailed schedule.

Payment, Cancellation, and Deferral

What is included in the Course Fee

For Face-to-Face and Online Zoom- Live, the course fee includes training fees, course material, examination and certification.

When should payment be made?

Payment is due immediately upon checkout or upon receipt of the invoice. We accept payment by bank wire transfer, or credit card (Visa, MasterCard).

What is your Course Cancellation Policy?

CASUGOL reserve the right to correct errors or omissions without prior notice.

We also reserve the right to cancel, discontinue, reschedule, delay, change instructors, or change the mode of delivery with insufficient enrollment and/or any unforeseen circumstances e.g. natural disaster, covid-19, etc...

Under such circumstances, CASUGOL will provide an alternative schedule within 48-Hours and there will be NO refund provided.

Course Cancellation Policy for learners traveling to the course location?

We also reserve the right to cancel, discontinue, reschedule, delay, change instructors, or change the mode of delivery with insufficient enrollment and/or any unforeseen circumstances e.g. natural disaster, covid-19, etc...

Under such circumstances, CASUGOL will provide an alternative schedule within 48-Hours and there will be NO refund provided.

You are strongly encouraged to attend the Online Zoom - Session when you return to your home country.

For any alternative arrangements or specific requirements, do Chat with our Education Officer or Email: hello@casugol.com.

What is your Withdrawal Policy?

All withdrawal request must be submitted in writing within 24 hours upon completing the enrolment, before the receipt of the invoice and making of payment. CASUGOL expressly reserves the right to refuse any request for refund for any reason. CASUGOL has no obligation to issue a refund after the grace period of 24 hours.

Certified AI-Digital Process Manager (CDPM)

Fee is in Singapore Dollars (SGD)

For Corporate / Batch Enrolment or Course Customization

Pre-requisite

Course Objective

Examination

Learning Journey

Announcement

Articles

Enrolment Process

Payment, Cancellation, and Deferral

ABOUT CASUGOL

EXPLORE

SERVICES