AI-driven Human-Centric Innovation (AIHCI)

Course Fee is in Singapore Dollar (SGD)

Select your preferred batch below

-
+

CASUGOL Seal of Authenticity

Every CASUGOL program, certification, and workshop is meticulously crafted and delivered solely by CASUGOL. Our offerings are NEVER DISCOUNTED, for their value is timeless, uncompromised, and reflective of the highest standards. Any programs, certifications, and workshops promoted outside of CASUGOL’s official platforms are unauthorized and should be regarded as counterfeit. Privileged access to promotions is reserved exclusively for members of the CASUGOL Inner Circle or extended strictly by invitation only.

For More Information

An Advisor is available at WhatsApp.
You can also email us at hello@casugol.com

Stories from Our Learners

ExcellentCASUGOL4.9koen de witkoen de wit ★★★★★ I wanted to expand my horizon and open myself to a new way of thinking about digital transformation. It certainly more than overdeliveredDavid MouldDavid Mould ★★★★★ Peesa ChoomsawasdiPeesa Choomsawasdi ★★★★★ Enjoyed the class, insightful and pragmatic.Selva Subramanian SivanaiahSelva Subramanian Sivanaiah ★★★★★ Ahmad Tariq Ahmad ZiyadAhmad Tariq Ahmad Ziyad ★★★★★ Thanks Dwayne for teaching us the CASUGOL Digital Transformation Framework. After the class, it makes me can't wait to start to many potential area of improvements in my company internally and externally on our Digital Transformation journeyKuchaiKuchai ★★★★★ Very exciting course to be joined by others in AI era.Joel SebastianJoel Sebastian ★★★★★ Marshall Tommie LajawaiMarshall Tommie Lajawai ★★★★★ Great training experience!Auriel AnthonyAuriel Anthony ★★★★★ Thank you CASUGOL for coming all the way to Sabah, East Malaysia at Sabah Credit Corporation. Had amazing digital transformation training with CASUGOL!cordon scccordon scc ★★★★★ great learning experience and learn more about digital transformation. Also great speakerJeamron AratJeamron Arat ★★★★★ Attended CASUGOL's CDTP training and learned a lot about the Digital Transformation framework and core principles which can be applied on the job. Plenty of real-world examples and active discussion during the trainings.Kira ChanKira Chan ★★★★★ toni gasangtoni gasang ★★★★★ Innocelzever AbdonInnocelzever Abdon ★★★★★ I've enjoyed the whole 2-day training as Dwayne kept it light and fun while being an educator at the same time, it made my experience memorable and informativeJaphet MoralejaJaphet Moraleja ★★★★★ Ian Curt SarmientoIan Curt Sarmiento ★★★★★ Great way of sharing expertise and knowledge in small steps but big meaning change.Patricia Caldito-LimPatricia Caldito-Lim ★★★★★ Casugol provides a better understanding on how to leverage well on Artificial Intelligence. I've a learned a lot on a 1-day session. Thank you!Kavilashini AlagenthranKavilashini Alagenthran ★★★★★ Tiwi HarefaTiwi Harefa ★★★★★ Raihan Muhammad IqbalRaihan Muhammad Iqbal ★★★★★ vira agathavira agatha ★★★★★ It was really fun to follow the casugol training, the lessons were easy to understandHanna YunitaHanna Yunita ★★★★★ Nurianda WulandariNurianda Wulandari ★★★★★ Terimakasih untuk pembelajarannya selama ini, semoga ilmu yang di berikan bermanfaat bagi semua orgLiza SinagaLiza Sinaga ★★★★★ ryanlau terate22ryanlau terate22 ★★★★★ Anita Romauli SimamoraAnita Romauli Simamora ★★★★★ During this training, I gained a lot of valuable experience, both in terms of knowledge, skills, and work attitudes. The material presented is very relevant to the needs of the world of work, and is presented in an interactive and easy-to-understand manner.Wahyu SyaputraWahyu Syaputra ★★★★★ Saya sangat senang mengikuti materi pembelajaran seminar iniEcah HerlinaEcah Herlina ★★★★★ The class is very goodvioretta angelavioretta angela ★★★★★ stephaniestephanie ★★★★★ so fun experience!thanks to mr. DwayneElvisElvis ★★★★★ Victor OctarinoVictor Octarino ★★★★★ Valent GValent G ★★★★★ Glae DisyaGlae Disya ★★★★★ Nice place to learnNsalim batamNsalim batam ★★★★★ Myoui Aldo ChoMyoui Aldo Cho ★★★★★ Sundi CenturiaSundi Centuria ★★★★★ Andira NasaruddinAndira Nasaruddin ★★★★★ AurellAurell ★★★★★ Putri MayangPutri Mayang ★★★★★ The class was very enjoyable and the material was meaningfulReza Seri Rahayu SaputriReza Seri Rahayu Saputri ★★★★★ Febby aulya putriFebby aulya putri ★★★★★ Good JobAmaliyaa NurAmaliyaa Nur ★★★★★ good experienceTania RidhaTania Ridha ★★★★★ Erin KristinaErin Kristina ★★★★★ Joining Casugol was one of the best decisions in my personal and professional development journey.SalmiahSalmiah ★★★★★ raffa witaaraffa witaa ★★★★★ Helena LukmetiablaHelena Lukmetiabla ★★★★★ js_loader
Benefits

Pre-requisite

No pre-requisite. Suitable for everyone with and without prior technology experience.
 
Who Should Attend
 
Business Leaders, Innovators, Product Managers, UX Designers, Entrepreneurs, Start-up Founders, Consultants, Strategists, IT Professionals, Developers, Marketing, Customer Experience Teams, Educators, Researchers, and Anyone interested in acquiring knowledge on Digital Transformation and Digital Innovation.

Course Objective

  • Acquire advanced knowledge and skills required to combine human-centric principles with AI tools for smarter innovation and how to enhance empathy, creativity, and user insight discovery
  • Learn how to use AI for faster ideation, prototyping, and testing to lead and contribute to digital transformation in any industry.
  • Develop a culture of collaboration between technologists, creatives, and business professionals through shared AI-enhanced workflows

Course Overview

AI-driven Human Centric Innovation Series is a set of workshops offered by CASUGOL AI and Digital Enablement (AIDE) Hub.. Explore how AI empowers human-centric innovation by enhancing empathy, creativity, and problem-solving. This series aims to equips participants with tools and techniques to design intelligent, user-focused solutions that drive meaningful impact in a digital world.
 

  • Duration: 2 Hours Per Workshop
  • Certification: Participants will receive a Certificate of Completion upon completing each workshop. A Certificate of Competency in AI-driven Human-Centric Innovation (AICI) upon completing all workshops in the series.
Sessions

Discover the evolution of Design Thinking and its 5 core stages, Empathize, Define, Ideate, Prototype, and Test enhanced by AI. Learn how AI complements human-centric innovation through real-world use cases, tools, and collaborative problem-solving.
 

  • Introduction to Design Thinking
  • 5 Stages of Design Thing: Empathise, Define, Ideate, Prototype, Test
  • The Power of Design Thinking in the Age of Artificial Intelligence
  • Human Centricity, Iteration, and Collaboration
  • Deep Dive into Artificial Intelligence (AI)
  • AI-driven Design Thinking Process
  • AI-driven Innovation in Design and Business

 
Hands-On Exercise: Setting the Stage for AI-Driven Design Thinking and Building an AI Ecosystem.

Stage 1 - Empathize

Learn to build empathy using AI-powered tools like NLP, sentiment analysis, and social listening. Explore techniques such as interviews and shadowing, create AI-driven user personas, and uncover insights with tools like ChatGPT in real-world case studies.
 

  • Interviews, Observations, and Shadowing
  • Using AI for Data Collection e.g. Surveys, Social Listening, Web Scraping
  • Sentiment Analysis with AI e.g., MonkeyLearn, IBM Watson NLP
  • AI-Powered User Personas - Synthesizing Data into Profiles
  • Automating Empathy Maps Using Natural Language Processing
  • Key Considerations in AI-Powered User Research

 
Hands-On Exercise: Use Gen AI Tools to Extract Insights from Interview Data

Stage 2 - Define

Combine data synthesis with AI tools. Learn to uncover patterns, detect root causes, and visualize insights using clustering, topic modeling, and bias detection—then frame impactful “How Might We…” questions.
 

  • Synthesizing Qualitative and Quantitative Data
  • Identifying Patterns with AI Clustering and Topic Modeling
  • Crafting Effective “How Might We…” Statements
  • Using AI Tools to Detect Root Causes (e.g., Google Colab + Data Analysis)
  • Visualizing Problem Spaces with AI Tools (e.g., Miro + AI Plugins)
  • Data Validation and Cross-Referencing with AI
  • Avoiding Assumptions: Bias Detection with AI Support

 
Hands-On Exercise: Using AI-Synthesized Data to Frame a Problem

Stage 3 - Ideate

Explore powerful brainstorming methods enhanced by generative AI. Use tools like ChatGPT and Midjourney for idea generation, prompt engineering, rapid validation, and “what-if” simulations to produce, refine, and prioritize innovative solutions.
 

  • Structured Brainstorming Techniques (SCAMPER, Brainwriting)
  • Generative AI for Ideation: ChatGPT, Midjourney, Notion AI
  • Prompt Engineering to Drive Idea Quantity and Quality
  • Ranking and Filtering Ideas with AI Tools (e.g., IdeaBoardz + AI Plugins)
  • Using AI to Run “What-If” Scenarios in Ideation
  • Group vs AI Co-Creation: Collaboration vs Automation
  • Rapid Idea Validation: AI-Powered SWOT & Feasibility Analysis

 
Hands-On Exercise: Hyper Solution Generation Techniques with Gen AI Tools

Stage 4 - Prototype

Learn rapid prototyping using AI tools like Figma AI and Uizard. Build low- to high-fidelity designs, integrate features like chatbots, ensure accessibility, and simulate user behavior—then create and test AI-enhanced prototypes in hands-on activities.
 

  • Rapid Prototyping Principles: Fail Fast, Iterate Quickly
  • AI-Driven Wireframing and UI Design (e.g., Uizard, Figma AI)
  • Low-Fidelity vs High-Fidelity Prototyping with AI Enhancements
  • Integrating AI Features (e.g., Chatbots, Personalization Engines)
  • Voice and Vision: Using AI for Multimodal Prototypes
  • Accessibility and Inclusive Design with AI Support
  • Testing Prototypes with Simulated User Behavior (AI Simulations)

 
Hands-On Exercise: Develop a Working Prototype Enhanced by AI Tools

Stage 5 - Test

Harness AI for smarter testing and feedback. Use tools like Maze and ML models to analyze behavior, run A/B tests, interpret heatmaps, and plan iterations. Learn to build AI-driven feedback loops and refine designs based on real-time insights.
 

  • Gathering User Feedback: Surveys, Interviews, and Observation
  • AI-Powered Usability Testing Platforms (e.g., Maze, PlaybookUX)
  • Using Machine Learning for Behavior and Pattern Detection
  • Real-Time Analytics & Heatmaps: Understanding Engagement
  • Automating A/B Testing with AI Suggestions
  • AI-Assisted Iteration Planning Based on Test Feedback
  • Creating a Feedback Loop Between User and Product Using AI

 
Hands-On Exercise: AI-driven Result Analysis and Iterations

Turn prototypes into real solutions by integrating AI using no-code/low-code tools. Explore AI ethics, governance, and scaling strategies. Build AI-ready teams, prepare stakeholders for change, and showcase your journey in a final project presentation.
 

  • Turning Prototypes into Deployable Solutions
  • Integrating AI Models into Final Products (No-Code/Low-Code Tools)
  • Governance, Compliance, and Ethics of AI in Deployment
  • Building AI-Ready Teams and Cultures
  • Identifying Opportunities for Continuous AI Learning
  • Scaling Human-Centered Solutions with AI Automation
  • Preparing Stakeholders for AI-Driven Change

 
Hands-On Exercise: AI-Augmented Design Thinking Journey

AIDE Hub Series involves extensive practical/hands-on exercises, rigorous usage of real-time case studies, role-playing and group discussion

Examination

NA

Why CASUGOL
Be Recognized

Add Value to your prolific portfolio a Certificate of Competency from CASUGOL.

All certificates issued by CASUGOL are to individuals who have successfully completed CASUGOL Certification Programs / Executive Workshops and have fulfilled all requirements by demonstrating proficiency in applying the knowledge and skills acquired.

Click Here to Verify Certificate

Frequently Asked Questions (FAQ)

Enrolment Process

Each course / event has its own set of pre-requisite. Kindly review the Pre-requisites prior to enrolment.
 
To enrol, you’ll need to Select Your Preferred Batch Above, Add to Cart and Check Out.
 
For corporate, batch enrolment or any specific requirements, do Chat with our Education Officer or Email: hello@casugol.com.

Payment is due immediately upon checkout or upon receipt of the invoice. We accept payment by bank wire transfer, or credit card (Visa, MasterCard).

Enrolment is confirmed only when payment is made and cleared usually within 1 to 3 working days.
 
You can Chat with our Education Officer or Email: hello@casugol.com us to check your enrolment status.

Approximately one weeks prior to the start of the course / event, you will receive an email containing preliminary information and instructions where you can access a detailed schedule.

Payment, Cancellation, and Deferral

For Face-to-Face and Online Zoom- Live, the course fee includes training fees, course material, examination and certification.

Payment is due immediately upon checkout or upon receipt of the invoice. We accept payment by bank wire transfer, or credit card (Visa, MasterCard).

CASUGOL reserve the right to correct errors or omissions without prior notice.
 
We also reserve the right to cancel, discontinue, reschedule, delay, change instructors, or change the mode of delivery with insufficient enrollment and/or any unforeseen circumstances e.g. natural disaster, covid-19, etc...
 
Under such circumstances, CASUGOL will provide an alternative schedule within 48-Hours and there will be NO refund provided.

We also reserve the right to cancel, discontinue, reschedule, delay, change instructors, or change the mode of delivery with insufficient enrollment and/or any unforeseen circumstances e.g. natural disaster, covid-19, etc...
 
Under such circumstances, CASUGOL will provide an alternative schedule within 48-Hours and there will be NO refund provided.
 
You are strongly encouraged to attend the Online Zoom - Session when you return to your home country.
 
For any alternative arrangements or specific requirements, do Chat with our Education Officer or Email: hello@casugol.com.

All withdrawal request must be submitted in writing within 24 hours upon completing the enrolment, before the receipt of the invoice and making of payment. CASUGOL expressly reserves the right to refuse any request for refund for any reason. CASUGOL has no obligation to issue a refund after the grace period of 24 hours.

An Advisor is available at WhatsApp. You can also email us at hello@casugol.com

SHOWCASES

Certification Programs
 
Executive Workshops
 
Open Access
 
MAISON CASUGOL

SERVICES

HELP

An Advisor is available at WhatsApp.
 
You can also email us at hello@casugol.com

Follow Us

© 2025 All Rights Reserved.