To Stay Competitive, Focus on What Your Customers Want

To stay competitive in today’s dynamic business landscape, it is crucial to prioritize and focus on what your customers want. This short but powerful mantra underscores the importance of customer-centricity in driving success. By understanding and meeting the needs, preferences, and expectations of your customers, you can build strong and lasting relationships, foster loyalty, and differentiate your business from competitors.

To Stay Competitive, Focus on What Your Customers Want

$8.00

Course Fee is in Singapore Dollars (SGD)

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Mode of Delivery

Date

Time / Duration

Clear

SKU: N/A Category: Short Courses Tags: artificial intelligence, data analytics, digital transformation, executive, leadership

Description

Duration: 90 Minutes
Certification: Participants will receive a Certificate of Completion upon successfully completing the course
Who Should Attend: Anyone interested in To Stay Competitive, Focus on What Your Customers Want.

Course Objective

Develop a customer-centric mindset and recognize the significance of prioritizing customer wants and needs for long-term business success..

Utilize data analytics and customer insights to inform strategic decision-making processes, identifying trends and anticipating customer needs..

Pre-Requisite

No pre-requisite. To Stay Competitive, Focus on What Your Customers Want is suitable for everyone.

Examination

No Examination

Course Outline

Topics Covered

Adopting a Customer-centric Approach to Business
Strategies to Gain a Deep Understanding of Customer Preference
Building Strong and Lasting Relationships with Customers
Identifying Marketing Differentiation for Your Company
Active Listening to Customer Feedback
Need of Agility to Adaptability in Responding to Change
Data-Driven Decision Making
Instilling a Customer-Centric Mindset Across Organizations

To Stay Competitive, Focus on What Your Customers Want involves rigorous usage of real-time case studies, hands-on exercises and group discussion

Individual or Self-Sponsored Learners

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STEP FIVE: In the Checkout page, complete the Billing Details and click on Place Order

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Certificate Verification

All certificates issued by CASUGOL are to individuals who have successfully completed CASUGOL Certification Programs / Executive Workshops and have fulfilled all requirements by demonstrating proficiency in applying the knowledge and skills acquired.

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What You Can Expect

Technology-Based Training

Open-Source Tools

80% Hands-On Exercises / 20% Theory

Designed by Industry Leaders and Subject-Matter Experts

Progressive Learning

Highly interactive, supportive and encouraging

Be recognized as a CASUGOL Certified Professional

What Learners Say

CASUGOL

4.9

Awesome to Learn, Thanks Sir Dwayne.

Cliff Balayan

Good beginner class to learn the foundation of the Data Analytics!

Jen

Friendly trainer. Always stopping to ask if we have any questions and asking us questions to make the lesson interactive.

Mindy Tan

Superb training experience!

NG LAY HONG

Lilian Tan

Elaine Chan Wai Kuen

Nazrul Azmi

Syamil Ani

Very in depth seminar conducted by Mr Dwayne Ong on CDTP course. We appreciate your time and support for the past 2 days on the course. Mr Dwayne was very knowledgeable and offered very valuable information. Great tools to apply for organizations moving towards Digitalizations

Bahagian Pengambilan Pelajar IPT

Very informative class. Participants able to learn latest trend in digital trend

Iman Cipta

It was an amazing experience. A very interesting learning experience outside my expertise

hamizan malek

Nice experience on this training. Thank you.

MengKeong San

Machine learning is very interesting

Nurlaila

Esther Sihuraa

Emanuel Antonius

Learn enjoy with CASUGOL😁

Afri Official

Very nice

Khevind Adrian

ferdy santoni

Jonatan Abednego

Adi Gunawan Lase

Leonardo

Great training experience!

Joshua P. Romero

The integration of case studies into our 2-day training has been instrumental in deepening our knowledge and preparing us to tackle real-world challenges in DX. It has been an engaging and enriching experience! Thank you, Dwayne/ CASUGOL =)

Yvette Halili-De Leon (YHD)

Training delivery was amazing. Complicated and technical concepts were distilled and made simple for participants to easily understand and relate to.Highly recommended for professionals who wants to upskill and bring better value to their respective organizations.

francis nepomuceno

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